What’s your mission?
To make simple, high quality bags in many bright colors, that feel good to use. They're durable and multi-purpose so you can own less stuff.
Where are your products made?
Our Leather products are made in the USA, and our Nylon and Canvas products are ethically made in China.
How are your products made?
BAGGU products are designed to be as eco friendly as possible and are constructed to minimize material waste and ensure high quality. For more information, please click here.
How do I place an order?
Orders can be placed through our website 24/7, or by phone, Monday-Friday, 10AM-6PM EST: 800 605 0759
What payment methods do you accept?
All prices are stated in USD and the following payment methods are accepted: Visa, MasterCard, American Express, Discover, PayPal, Amazon Payments.
What about sales tax?
We are required to collect sales tax for orders shipped to California.
How do I use a promotion code?
To use a promotion code, add all desired items to your shopping cart and proceed to the Check Out. Review your cart and enter the coupon code you wish to apply to your order. After submitting the code, you will receive verification when it has been applied. Only one code can be used per order.
Do you do gift receipts?
We are unable to accommodate special gift receipts, but product prices are never included on the packing slip included with an order.
What’s your return/exchange policy on sales items?
All sale items are final sale and may not be returned or exchanged.
Do you make price adjustments?
We're happy to issue a one-time price adjustment for an item you purchase from our website if it goes on sale within 7 days of the date of your order. A refund for the price difference will be issued via the original form of payment.
To request a price adjustment for a purchase made through our website or over the phone, please email firstname.lastname@example.org.
To request a price adjustment for a purchase made at our Brooklyn Store, please email email@example.com.
Store & Retailers
Where is the BAGGU Brooklyn store located?
The BAGGU Store is located on North 3rd Street between Wythe Avenue and Kent Avenue in Brooklyn, NY. Come shop our entire collection (and more!). We're open 11AM-7PM, 7 days a week. For additional information, please send us an e-mail. Product availability in the store may not always reflect that of the website.
Is there a retailer list?
BAGGU products are sold by many fine retailers throughout the US and around the world. For more information, please give us a call at 800 605 0759 or send us an email. We'll be happy to let you know where BAGGU is sold near you!
How do I take care of my nylon and canvas?
Most of our Nylon and Canvas products can be machine (or hand) washed cold, line dry. Please check the care and content tag on your BAGGU product for exact care instructions, as some canvas goods require spot cleaning.
How do I take care of my leather?
For Leather or Suede care information, please click here.
How do I recycle my bags?
When your BAGGU product has schlepped its last load, it can be recycled! You can either bring it to our Brooklyn Store, or ship it to:
15870 El Prado Road Unit D
Chino, CA 91708