Free shipping on U.S. orders over $50
Free international shipping to select countries for orders starting at $100+
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What are the domestic order deadlines for products to be delivered by Saturday, December 21?
What are the international order deadlines for products to be delivered by Saturday, December 21?
How can I add a gift message?
Do you offer gift wrapping?
Do you include gift receipts?
What is your return policy on gifts?
How do new product releases work?
The item I want is sold out. Will it be restocked?
Can I cancel or modify my order before it ships?
Do you make price adjustments?
For gift orders, do you offer gift wrapping or gift receipts?
Can I add a gift message to my order?
Looking for a strap extender for your Fanny Pack?
Lost the storage pouch for your reusable bag?
Are international "BAGGU" websites legit?
Are collaboration products available to buy from other retailers?
How long are the extended straps on Medium Nylon Crescent Bags in the BAGGU x Collina Strada collection? Can they be shortened?
What is the special hardware in the BAGGU x Collina Strada collection made of?
What payment methods do you accept?
How can I track my order?
Do you offer gift receipts?
Why was my payment method declined?
Why was my order cancelled?
How can I use promotional codes & coupons?
Shipping Rates and Delivery Windows
Shipping rates and estimated delivery windows by destination.
United States
Canada
Australia
United Kingdom
International Shipping Rates
Shipping FAQ
Frequently asked questions and answers regarding shipping.
How much does shipping cost?
Do you ship internationally?
When will my order ship?
Will I get a tracking number?
I lost my package, what should I do?
Can you ship to a PO Box?
Will I be charged international duties and/or taxes?
What is your returns policy?
What is your exchange policy?
What's your return/exchange policy on sale items?
How do I return an item?
What are exceptions to the restocking fee?
How long does it take to process a return?
Can I return my purchase in store?
Can I return or exchange a gift?
What if I received the wrong item in my shipment?
What is your warranty policy?
Nylon
Canvas
Leather
How to shorten your crossbody strap
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